I had an accident back last year 24th October I am with (endsleigh car insurance) when I rang their claims line they put me to 'Driver Assist' which supplied me with a car and also handled the claim i.e. getting my car inspected by third parties engineer as well which ....... signed pda showed me the car where scratches were the car was filthy the driver apologised.... has it had just come off hire... however in November the tax disk ran out which I noticed when I was pulled over via the police spot check I advised them this was a hire car etc, officer given me the benefit of the doubt..

However the amount of times I rang there Tamworth number and told them of the tax disc issue they advised me to tell police that its driver assist problem not mine, i complained about the tax disk over 20 times no joke until dvla came and clamped the car i rang through to Tamworth number again got but through to their depot (which I believe is in Lincoln) spoke to Bill there manager who rand dvla advised them that they had the tax disc with them and told them this was a hire car so dvla came took clamp off.... anyway my claim went through car was written of contacted at 5.28pm by driver assist who advised me they will off hire the vehicle that night fine four days later a man comes to pick car up (same man who dropped it off) and he was like the car is filthy and that i have damaged the wheel trim I didn’t sign any think and told him to bugger off in which he did.. after an hour

In February 2009 driver assist trying to charge me £440 what a joke luckily i have been watching this forum for over months sent them a couple of letters and they investigated my complaint and has well good will gesture they decided to waiver the charge....

Personally I would advised anyone who takes a car from these cowboys be careful they seem to have a communication problem and their attitude stinks