Drive assist do have a third party scheme as we are a report line for insurance companies such as Endsleigh, Swinton and Direct Choice, and yes we do try to provide them with our service. From looking at the posts, the absolute without doubt main issue with drive assist's service is us marking down new damage, and as I have explained in previous posts that we try to do everything we can to stop this from happening, and the fact that if we get the vehice back from one of clients and it has been damaged (whether their fault or not) they would have to pay the x/s on their insurance if this damage is not removable by low costs e.g. temp repair or polish. But other than this problem, Drive Assist do provide a helpful service to those who would normally be stranded without the use of their own vehicle.

Drive assist as mentioned are authorised and regulated by the FSA and as mentioned we have scripts to ensure that our service is not misinterpreted and that the client fully understands what we are offering them and the full terms of conditions are explained, if the client does not wish to listen that is their fault but we do everything to ensure the client fully understands.

I do believe drive assist does 'copy' the signature onto different parts of the renta agreement but when they do sign for the vehicle on the PDA, they do sign for the full terms and conditions of service. The signature is copied to show the different sections of the terms of conditions that they have signed for, but i can understand that the appearance of the document can look misleading.

I must emphasise that Drive assist do not take part in any unlawful practices and that they explain everything to the client. I understand if you have had bad experiences with other credit hire companies, but at present Drive assist are fair and provide a good service, and I don't say that because I work there, I believe it.