my wife paid our sons motorbike insurance through her account on DD. his bike was stolen in feb and as he wasnt covered for theft (because his bike was an import they wouldnt cover more than third party). we stopped the dd...advised the company and that was that. the company started to debit money again on 22 may and then again on the 5 june. it appears they wrote to our son who didnt reply to them and becasue he didnt say no they started a policy again for him and starteddebiting my wifes account after a period in excessof 3 months. This is even though we cancelled our DD with them. My Wife banks with Halifax and a customer service lady advised that this is quite normal?!?. they can debit my wifes acount whenever they like if we provided them the information once?...I cant believe this has anyone any advice??
Thanks in advance...
Dave