hello everyone,
Anyone got a citi finacial card, ? When they were associates gold in manchester what a great card to have, then taken over buy citi cards and no common sense,,,,

4 years ago i bought a fridge freezer from tesco £1,400 i then came home and went to the facotry shop opposite my home, i got to the checkout and my card failed to work, they had cancelled it, as they said "someone used it for £1,400 on food,,,,,,, seems alot i know but the card has a £13,000 limit ,,,,, i have e mail, mobile, landline and they didnt even phone to tell me that they had turned off my card,

Last month i went for a weekend holiday, then this week went to buy a new van, i tried to use the card for £1000 deposit, the card was cancelled again, i phoned them , i was told i was £5.00 in arreas, Now we all dont check our post every month for statments eg the date they arrive, i spend alot and pay it in big chunks, eg £1000 or £2000 depending on my balance, buy i never got a bill this month (ok so i should have a direct debit set up for min payment ) but in 15 years ive never defaulted, and pay promptly,

So my card with a £13,000 limit i use for hundreds, sometimes thousands every month for £5.00 in arrears is cancelled, I cant rely on citi bank card anymore if i go abroad and the card is turned off,,,,,,,

Where has the customer service gone, and the common sense to look at an account , look at the spending and past transactions and payments before they decide to turn off the card,,,,,

Im now looking for a replacement card , which one should i choose, most of them listed have 4 stars, i dont want stars, i want to know i have a card i can rely on,