I have just received an e-mail from BT regarding the cancellation charge.

"Regarding Cancellation charge of £70.00, I would like to inform that From 01 May 2007 the minimum term of 12 months applies for all line provision and takeovers. Customers joining BT on or after the 01 May 2007, and subsequently ceasing within this term are charged the remaining line rental up to a maximum of £70.00.
You can get more information about this in the welcome letter from BT which you might have received from BT "

This welcome letter that I have not yet received outlines the cancellation charge, but as BT states 'the welcome letter from BT which you might have received from BT' , how would you know of the charge if the letter 'might' not have been sent !

I have requested a copy of the script used, but have not received it.