Hi, I have just been charged £161.46 for switching from BT to sky for line rental. I was not under any contract with BT although they are insisting that I was. The only information I recieved was a final bill. I am with sky for tv and broadband and they offered me free line rental for 3 months.So I took it as I was not on a contract with BT. One of their sales team phoned me in January asking if I wanted to go back with BT and I said no as I was in contract with Sky, they continued to pester me for weeks until one night after being at the hospital with my son I had a call and I said to them send me information in the post, I said I do not want to be tied in a contract with anybody, I did not agree to anything I am also on the TPS service which is supposed to stop these calls.I also recieved silent calls off a BT number all the way through my sky contract for the last 12 months.I know it was them as I looked up the number online.I had been a customer for over 7 years and cannot believe how they treat customers who they have had so much money out of.I rang them up to be told by the automated service that as I was no longer a BT customer I was not allowed to use the service. How the heck are you supposed to ring them then. I went online to discover that my online account had also been barred.Yet another way they stopped me contacting them. I finally got through to them by ringing bt and pressing the wrong buttons, by saying I was not ringing about the number I was calling from. The man I spoke to was extremely curt and cocky and made out I had a verbal agreement which I had not then said he was unable to help, did not offer me to speak to a supervisor when I asked and said that I would hear from them within 3 days and put the phone down on me mid conversation. It took 2 week for them to correspond, but only with a final reminder. I was not under contract with them yet they seem able to pull stupid figures out of the air and demand payment just for you changing provider. Who stands up for the public on this matter. I have just emailed a complaint. It is rediculous £161.46 for what exactly. They will not even say what it is for apart from its a one off figure. I will never go back to BT ever again. They rip people off for nothing and get away with it. Does anybody know if or why they are allowed to do this. I am really annoyed. Can anyone advise?

Sorry for the essay.