Currently on Orange dial-up I am contemplating switching to Orange Broadband Unlimited, attracted by unlimited 01 and 02 calls anytime with apparently “ability to make and receive calls as normal using existing phone (walkabout in my case) without need to change existing (BT) number.”

However on closer questioning I find things are not quite as they seem. A phone plugged into the Orange wireless router can make the free calls but those calling me need to call a new number issued by Orange to reach this phone. Alternatively calls to me via my existing BT number require a second phone connected to the BT socket to be received and obviously any outgoing calls using this phone will be charged as usual by BT.

For practical reasons, I am unwilling to forego my existing BT number which seems to mean I must use one phone for incoming calls and another for outgoing (if the free call facility is to be used). Clearly this is impractical and will lead to confusion.

How can I get over this? Could for example all incoming BT calls be diverted to the new Orange number on a permanent basis, so only one phone connected to the Livebox is required? Or perhaps there is another way? I am not a telecommunications engineer!

John H