Exactly the same has happened to me. I took out similar insurance for £35 in July 2008. In September 2008 I was told the premium had increased to £64 and just yesterday I heard it is to increase to £124.
I, too, would like answers posed to the above questions, but also would like to suggest the following.
1. This has presumably happened to a lot of people. We all need to complain to the relevant company.
2. We should all also complain to the Insurance ombudsman.
3. Copies of our complaints should be sent to BBC Watchdog.
4. MoneySupermarket.com should look at this and a) provide guidance as to how to complain and deal with this, and b) ensure the practice followed by these companies is noted on the website.
Comments appreciated.....