Hi uk_nz

I work for the Vodafone eForum Team and we are dedicated to solving customer queries online.

I am disappointed to read about the difficulties and service you have received. I would love the chance to put this right for you.

Send an email from the Contact Us section of the website with a link to this thread and FIT135 in the body of the text (so that you get routed straight to us) and we will investigate this for you.

Speak to you soon!

Kirsty_Vodafone
Vodafone Customer Services
Forum Team