dave_Ian,

You are right, they are not my favourite company as they have threatened me on several occasions and caused me much distress. But to answer your points.....

1. All of the above links are nothing to do with me. They are comments and opinions of other Supanet users made on various websites. (I take it you have read them???)

2. I had read their T&Cs fully, and agreed to them. They changed them half way through my contract without informing me and tried to hold me to them. OTELO has since made them back down after I (and several other people) lodged a complain against them. Some have even been paid compensation for Supanets shoddy practices.

Even for new customers do you not think it a little poor to hide a 24 month cancellation fee in the small print of a 12 month contract ??? Yes or No ?

3. Supanet may now be OK since so many people have left them. Their whole problem was poor latency and trafic shaping at peak times. Try playing COD4 online. I'd like to know the results. I now have a ping of 32ms. What is yours? I suspect it's in the hundreds?

4. Make an informed decision. Look for yourself on-line. Don't take my word for it. Don't base your decision purely on price. You get what you pay for.

Pay peanuts GET MONKEYS.

I will also add I had nothing but praise for Supanet when I first signed up. Infact thats what my first letter of complaint to them started with. My my how things have changed.

I wish you the best.