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Re: 12 Months Manufacturers Warranty

  •  Mon, Jul 13 2009, 9:46 AM

    Re: 12 Months Manufacturers Warranty

    I never said anything about actually buying the agreement. Just to take the time to let us do our jobs and listen to what we have to offer. Because for a FACT, you dont know the inside and outs of anything that goes on within the business or how it works. So just shut up and listen for a change. and i believe this when i say it. If you take out a cover on a kettle then you really like throwing money away. I cant remember the last time i had a kettle that broke. The only thing i would even consider taking extra thought about would be a washing machine purely because its an ESSENTIAL item to my home. But i would make sure i know every in and out of the agreement before a penny was spent on it. And for your information, you may think you get hounded at by sales colleague for warranty, but tbh... you go and buy a tv and you'll get hounded at to buy every essential you need to make sure you dont come back unhappy. For example, have you considered a HDMI cable for all your High definition needs, placement of your tv, stand of wall bracket, protection, a surge protector incase your home is struck by lightning and everything blows up, services such as sky freesat and virgin, and finally, how would you like to pay, Cash or monthly figure... Its not all about the warranty, but as soon as its mentioned, the customer will just say no before you've even finished. THAT IS MY POINT, not whether or not you buy it. Just to listen. But if you dont give me the time of day, then why should i apply this attitude in return?

    As for comet. I love it when a customer walks in the store... Stands at customer services for ten minutes shouting his head off. Gets out his receipt from comet, and then finds hes in the wrong store shouting at the wrong people. But still does not apologise.

    It's common sense that you want a good deal and a good service... But atleast let the people do there job before just saying no.

    Go watch that film with Yes Man. Say yes :)

    • Post Points: 11
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