Firstly, yes, she is liable to pay the money back if it was paid in error. However, it is important that your mother firstly tries to obtain evidence that the money was paid in error and secondly, that the bank informed her about the issue properly.

A suitable next step would be to write the the bank, solicitors and debt collectors (I'd send them all the same letter) stating that your mother believes that she is entitled to the money which was left to her in her late mother's will. Your letter should include details of your problems in making contact and it should ask for full details of why the bank (NatWest or Halifax?) feel thet they are entitled to a repayment. The letter can also state that your mother was unaware of any problems and so spent most of the money on a holiday before being informed about any issues with the payment.

It is up to your mother, but she could also state that there is about £2000 left which could be paid in full and final settlement if it can indeed be established that the original payment was made in error.

Hopefully, you will at some point see the accounts of the executors of the will and hopefully this should clarify matters. Normally such accounts are shown to or made available to beneficiaries. It would not be sensible to accept that the payment was made in error simply because that is what the bank says.

Hello one and all,

My mother in law's mother passed away about 6 months ago, when all was said and done, my mother in law was handed £9027.55 by her bank the halifax, which was from the will and left to her.

After a very depressing time, as one can imagine, she spent most of the money on a trip for her and her two kids to Las vegas.
She has about £2k left. Out of the blue, the halifax call her and say that the money was given to her in error and that she needs to repay it all straight away. Initially, she ignored the letters as she didn't know how to respond.

She now has received a letter from Green and Co solicitors, who is acting on behalf of Tamarisk Debt Management who is acting on behalf of Natwest Bank.

It says if an amicable agreement can't be made they will take her to court etc...

I tried to call TDM today and the number is constantly engaged, so I thought i'd try and call the solicitors and they dont seem to have a phone numbers. That led to this site, I see Greens may not even be registered with the law society and that TDM doesn't have any contactable details...

Any advice on how to go about this?
She was given the money by the bank, is she liable to pay it back? They have also paid out her brother who she doesn't speak to.
Neither of them were aware the other had been paid out until the bank pointed this out.

Where does she stand on this? Has anyone had any previous dealings with any of the above companies?

Grateful for any help which can be passed on, this is my first time posting so please be gentle if I haven't observed normal forum decorum etc.

thanks in advance,

Ricky