maxsteam:It maybe that the 0% discount is what they are offering on their next policy which, if you are not renewing with them, will be zero. The important issue is not how your last insurer interprets the letter but how your next insurer sees it. As NCD is usually measured in years, I doubt that there will be a problem

Hi, thx for the reply.

I see what you mean, but I'm supposed to forward this letter on to my new insurers, I'm thinking this could impact on the policy price, which I've already paid, once they see the 0% figure. I'm really not happy about this.

We recently received a No Claims Discount letter of proof from our previous insurer as we have renewed with a different provider.

The only claim we have made in recent years, was for a new windscreen (12 months ago) which I thought didn't impact on your no claims discount. The last claim, prior to this, was approx. 9-10 years ago.

However, the letter states that while we have a NCD representing 9 years apparently this equates to 0%. Why?

The exact wording on the letter is as follows: We confirm that the above numbered policy expired on xxxx 2012 with a No Claims Discount of 0% representing 9 years.

The problem I have is understanding why it's 0%? Obviously I intend telephoning them as it may be a misprint. But, in the meantime, I was wondering if anyone could shed any light on this.

Regards - Shaun.