You will need to give them proof that you were not the person who owes the money, as already stated your tenancy agreement is proof they will require, my advice is to conduct all comunications via letter so you leave an audit trail, your letter should state that you were not the person who is responseable for the payment of the money owing and if they require details of the person or persons that were resident at the time of usage to contact the landlord.

give them the landlords contact details and also the meter reading at the date you moved in if you have it ( this may be on an inventry.)

just one observation 2.5k is a lot of electricity for an apartment, it may be the bill relates to several years, but it may also indicate a problem with your meter, keep an eye on your meter if you think it is wrong get it checked.

Ian

Hi wake93

Am assuming we're your supplier as this is in the E.ON box. Apologies if we're not and please disregard if this is the case.

Already some excellent advice on here. Thanks guys.

As huckster says, if you let us have details of when you moved in and the meter readings if poss, we'll open a new account for you based on this info.

All usage before this time is then the responsibility of the former tenant or landlord/letting agency.

If no one tells us there's been a change of tenancy/responsibility, we'll continue billing and chasing any debt as we'll be unaware of the new circumstances.

Hope this helps wake93 but, as above, please disregard if we're not your supplier.

Malc

If possible take a few dated digital photograhs clearly showing the meter reading that also identify the meter number, carry this out in front of a independent witness(s) who would be prepared to vouch for this action, provide them to the company if needed and keep them to protect your interests should they be required in the future.

As far as a CCJ on your doorstep that would be highly unlikely and first requires a prior fairly lengthy debt collection process. They need the readings when you took over and moved in, then they can focus their attention to pursuing the person(s) who may have run up the previous bill.

Write to them with proof of the date you moved into the apartment and details of the current meter readings. You are only responsible for your energy usage and not the previous occupiers. If this is rented property, provide them with details of the landlord/property owners, so the energy company can make enquiries about the previous occupier.

Do this asap, as they can enter the property and change the meters to prepayment meters.

The proof of moving in, will be tenancy agreement or an official letter of some kind stating the date you moved in.

Please help advise me on what we should do.
My partner and I have just moved into an apartment and keep receiving bills to ''dear occupier stating that we owe them over 2.5 for electricity !

First of all how can it be that much clearly they have made a mistake ..however when i telephone the company they seem very persistent in trying to get me to tell them my name which in all fairness I dont want to give them as at the moment I'm not very happy the way they conduct there business and customer service so If I give them my name who's to say I won't find a CCJ on my door step ?

Any Advice would be greatly appreciated , I can supply more information if required however I think it would be fair to keep this private until it gets to a point where I have to expose the companies details........

Time to kill today so Im getting all my Rants out there like a true brit !!