Thanks for the reply, ryzo.

Again, sincere apologies for the confusion and frustration. I fully understand your concerns. As I stated earlier, no money has been taken from your account and your details have not been compromised. The email was sent in error during testing by our Locals Deals team - which is now part of the MoneySupermarket group.

Please do drop me a line at the email address below and I'll make sure a member of our Customer Services team gets in touch with you as soon as possible to explain in detail.

Thanks again,

Graeme
Community Editor
graeme.delap@moneysupermarket.com

Unfortunately, I never received a follow up email. The only emails I received were the two, which in total, claim I spent up to 18 pounds on 40 pounds worth of 'M and M Direct' vouchers. I had previously bought an 'M and M Direct' voucher for a similar price from another service, but quite a while ago. Has this data somehow been shared? As it seems very strange that your email is also for 'M and M Direct'.

These emails had also come at a particularly bad time as my Bank account had recently been compromised, which led me to have to close it down, again.....so I'm sure you can understand my frustration when I'm led to believe it has been compromised again.

Hi ryzo.

I've spoken to our Customer Services and Local Deals teams about this. Firstly, please accept our full apologies. Obviously, this shouldn't have happened and no money has been taken from any customers.

You should already have received a follow-up email explaining that they were sent in error during testing of the latest improvements to our Local Deals channel. If you haven't, please drop me a line at the email address below and I'll ensure you receive this email.

The emails were only sent to customers who had already used our Local Deals service. Naturally, we take our customer privacy and data very seriously. It is stored securely in-house and has not been sent to any 3rd parties.

Once again, sincere apologies for the confusion and frustration. If you - or anyone else who has received an email like this from us - would like to me to look into anything, please don't hesitate to drop me a line at the email address below.

Graeme
Community Editor
graeme.delap@moneysupermarket.com

I have received TWO emails from 'http://www.moneysupermarket.com/local-deals/' saying I've made purchase of a 9 pound '20 pound M and M direct' voucher, which will be sent to me by '01/01/2012'. These are official Money Supermarket emails, not phishing emails (I work as a web developer, so am aware of what is, and is not phishing/spam).

I never made such a purchase. Could you explain what is going on?