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Orange home broadband - out of contract what now

Last post Tue, Sep 20 2011, 11:02 AM by dbadger82. 0 replies.
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  •  Tue, Sep 20 2011, 11:02 AM

    Orange home broadband - out of contract what now

    I signed up for Orange broadband 18 months ago when i moved to a new flat.

    I'm now well out of contract.

    I managed to get a very good deal when i signed up and am quite happy with the service and price that I pay. I was initially mis-sold a package and ended up on a very very competitive retentions / Orange employee deal - £5 per month

    Recently Orange have phoned me to "review" my service provision.

    Essentially they want to make me pay a normal (more expensive) monthly fee for the same service.

    Now that I'm past the minimum contract term, what are my options and what are Orange's options?

    If I don't want to sign up to a new contract what could happen if I just let the contract roll.

    Can orange choose to cancel the contract.... i assume they can.

    If i do agree to a new price, do i need to agree to a new minimum term i.e. another 12/18 months comittment?

    • Post Points: 5