Im currently with talk talk for calls and broadband, fed up with losing connection up to 30 times a day. phoned a company who 's service looked good to sign up with, who told me i needed to change line rental over to bt. So phoned bt, asked for line rental, i smelled a rat when i was told i would get free weekend calls, so i said i just wanted line rental and my broadband/calls to stay with talk talk. BT said the weekend calls were provided with line rental and would be in addition to my current provider. Reassured, i agreed to go ahead. three days ago, talk talk send me a letter conforming that ALL services were to be transferred to BT. I rang them and they confirmed this. Back on phone to BT who told me I was given wrong info, and if went ahead would be 12 month contract. Meaning id have to stay with bt for 12 months before i can get the broadband service i want from the company i want. I cancelled the order with BT. Doing a degree and finding it very hard to do research for my essays due to poor BB service form talk talk. Mysteriously, in the 4 days talk talk knew i was moving my service suddenly improved dramatically?
If anyone can shed any light id be grateful.