Hi there,

Many thanks for the advice given. I shall write to them and see how I get on.

Robin

You need to initially write to carphone customer services, requesting the return of all insurance premiums that have been inadvertently deducted since the contract was ended.

Your letter should state that when the contract ended, it is only reasonable to expect that all the other associated insurance deductions would have ceased at the same time, as there could not possibly have been any benefit whatsoever in you still paying insurance on a contact that had been terminated....send communication by recorded delivery.!

Hi there,

I was checking through my bank statements and noticed that I was paying £26.75 per quarter to Carphone Warehouse, despite having left them to go to O2 14 months ago. I contacted Carphone and they advised me that this amount was for insurance on a Vodafone contract that I cancelled approximately 6 years ago. I have therefore been paying this amount since then and it got lost in all the other monthly ins and outs so I didn't pick it up until now. Carphone have said they will not refund this at all. Can anybody please help?

Many thanks.