hi, i hope i've got this in the correct section, my son had an accident last week and is in the process of going through the claim, the other driver came out of a side road and hit him in the left side wing so it should be a straight forward not at fault claim, the question is about the 6 months or so remaining on his insurance, i thought we would be able to have the insurance froze until the claim is sorted out and he gets another car and then use the insurance on the new car, the insurance company say he cant do this and the insurance policy will keep running until the claim has been sorted. maybe i'm missing something but i dont understand why, if the claim took 6 months to sort out it means hes lost the remaining 6 months he has left on his insurance, an amount that comes to near £900 (his grandmother paid almost £1800 for his years insurance).
hopefully someone can add a little light on this for me.
many thanks