Jalexa

You will find that Firefox appears to be much more intelligent in finding any such issues. It appears to automatically know about compatibility issues and suggests a download of new version of flash etc.

Also when you go into Firefox it often comes up with details of free add-ons.

I did also load IE8 to see what it was like. No change, still full of bugs and the usual poor user experience. You will find Firefox is much quicker in use and downloads easier.

Once you get used to Firefox, you will never use IE again.

Huckster

huckster:

I would recommend changing to Firefox as your default browser.

Thank you for that suggestion. When I tried Firefox it didn't immediately work but gave enough clues that the issue was connected with the Flash problems I had had. Did a clean install of Flash and the webcast is now working on Firefox.

Still not working on IE8, can't get the Flash installer to run now.

So in conclusion I think the problem was IE8/Flash related. Will work on that later.

Thanks again

Jalexa

I would recommend changing to Firefox as your default browser. I gave up on IE, due to the security and technical issues over a long period.

Firefox does not have the same issues for viewing videos/cams in different formats. I had no problem accessing the MS webcast.

Give it a go for a few weeks. You will find it much quicker to use in all respects. Updates and any add-on are an absolute breeze. Firefox will also enable you to transfer all your favourites across from IE.

Huckster

Graeme Delap:

It's available on demand now - I'm guessing it's still not working?

Nope, or is that yep? Just a blank screen and no Play button.

Ta. Thanks for that. I'll take a look and get back to you as soon as I can.

It's available on demand now - I'm guessing it's still not working?

Graeme Delap:

Jalexa - which browser were you using? operating system? I'll get the boffins to run a test to make sure it works for future webcasts.

Vista Home Premium (SP2) and IE8, all fully updated. ( I did have Flash problems a few days ago but AFAIK that was sorted and I've not noticed any other problems since)

Badoom-cha! (drum roll and cymbal crash) - ;)

Humph - I was able to watch it fine from here, but then it's on our website...

Jalexa - which browser were you using? operating system? I'll get the boffins to run a test to make sure it works for future webcasts. Let me know how the 'on demand' viewing goes too...

If anyone else out there wasn't able to watch it, could you drop me an email at the address below with details of your browser and operating system. It'll help us iron out any viewing problems. Many thanks.

Graeme Delap:Many thanks to everyone for watching.

I hope it was only me. Never got a Play button, just a blank picture. After it was announced as ended, the heads came back. I await the "on demand" service with interest, well not that much unfortunately. (%interest rate joke%)

Many thanks to everyone for watching. The webcast will be available to watch 'on demand' later this afternoon by clicking here.

In the meantime, if you're looking for tips on managing your money or have questions on savings or your personal finances you'd like answered, why not ask our community for their thoughts in our money & finance community forum?

Eyes down, look in...the live webcast will be starting shortly...

Click here to watch 'You and your money'

Hullo,

Don't forget - there's still time to put your money questions to Chris Pond, Director of Financial Capability at the Financial Services Authority for this lunchtime's webchat. Join us at 1pm today to find out some top tips and handy hints on how to manage your money.

Click here to put your question to the experts

"Remember, remember the fifth of November..."

You and your money live webcast - Thursday 5th Nov @ 1pm

Hi everyone,

After last month's very successful mortgage webcast, we'll be hosting another live webchat this coming Thursday lunchtime - 5th November at 1pm. This month, the focus is on how to best manage your personal finances - whether that's how to secure the best rate for your savings or simply the best money saving tips and tricks to help you with your money.

With interest rates at a record low and the recession hitting many households hard, looking after your money has become tougher than ever. But help is at hand...

Chris Pond, Director of the Financial Capability Division at the FSA, and Kevin Mountford, Head of Banking at moneysupermarket.com, will be joining Clare Francis to answer your questions.

Click here to submit your question - and don't forget to join us at 1pm on Thursday lunchtime.