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cancelling a gym membership....

Last post Wed, Nov 25 2009, 12:06 PM by Rayday. 5 replies.
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  •  Wed, Nov 25 2009, 12:06 PM

    Re: cancelling a gym membership....

    Just cancel the DD, you'll receive a few letters that you'll throw in the bin and that'll be it. No Credit default nothing, been there done it with Virgin.
    • Post Points: 5
  •  Tue, Oct 27 2009, 5:36 PM

    Re: cancelling a gym membership....

    Hi

    Great idea, I think \i will do this!

    Thanks!

    HG

    • Post Points: 5
  •  Tue, Oct 27 2009, 4:15 PM

    Re: cancelling a gym membership....

    hg:

    Hi

    Thanks for the response!

    What exactly is this programme? I would like to have a look, can i you tube it?

    I agree with you I should just cancel my direct debit, just affraid of getting a CCJ, debt collectors etc as this is what they said would happen!

    The programme was on a BBC awhile ago with Dominic Littlewood sorting out consumer issues. Whether it is on YT I don't know. But I have come across friends with similar issues with other gyms.

    In regard to CCJ, don't forget that they have to take you to court. You would defend the action asking them to prove a contract exists. They would not even bother due the costs.

    Why don't you write to their head office by recorded delivery advising that unless you receive a copy of your contract within the next 14 days, you will cancel the direct debt arrangement on the basis that your membership is cancelled from x date. The ball would be in their court.

    Huckster

    • Post Points: 20
  •  Tue, Oct 27 2009, 3:12 PM

    Re: cancelling a gym membership....

    Hi

    Thanks for the response!

    What exactly is this programme? I would like to have a look, can i you tube it?

    I agree with you I should just cancel my direct debit, just affraid of getting a CCJ, debt collectors etc as this is what they said would happen!

    KR

    HG

    • Post Points: 20
  •  Tue, Oct 27 2009, 1:34 PM

    Re: cancelling a gym membership....

    Hg

    Yes you do have a legal leg to stand on. From your post, I would say you only had a 12 month contract and then it was a monthly agreement thereafter. You did not ask to be tied in to another 12 months and therefore unless they have a contract with you until Jun 2010, you are free to end it when you want to.

    This problem regularly appears in consumer programmes, including ' don't get done, get dom'. Each gym has targets applied by their head office and they hate losing members.

    You should write to the companies head office and make a complaint. Send by recorded delivery. Stop the direct debit payment.

    Huckster

    • Post Points: 20
  •  Tue, Oct 27 2009, 12:53 PM

    cancelling a gym membership....

    HI, I hope someone can help...

    I joined nuffield health club in june 2008 and signed up to a years contract. I completed this and in june 09 recieved an email from the manager as follows..

    Your new contract will start on the 1st July 2009 and run until the 30th June 2010, you will stay at the same rate of £65.50 per month during this 12 months. On the 1st July 2010 unless you contact us to renew your 12 month contract or complete a cancellation form giving 1 full calendar months notice your membership will automatically change to a monthly continuous membership at £69.50 per month.

    I decided i did want to stay at the gym but on the rate i had before, i had already done my years contract and just wanted to carry on paying and doing what i had been doing, assuming that as there were no terms and conditions attatched so i could break it when i needed to ( all gyms i have been to before once you have completed a year just do a rolling membership) as i knew at some point i would be leaving ( my partner is australian and we were either going back there or moving to another part of london)

    So i replied.....

    Please could we continue with my membership at 65.50 per month for the next year.

    Anyway we decided last month to move so i emailed to cancel my membership and was refused as I am apparently tied into another for the whole year, with no get out what so ever.Our new place has a gym and a pool, and is costing more money, so i cannot continue to pay for this extra service.I called up to tell them this, but there was no reasoning, i even asked if they could freeze it so i can sort out some way of financing it, again to no avail.So i asked for my contract this morning.The only thing they had was the paper i had signed that stated the years membership from june 08 to june 09, there is no signed contract or terms with a date and signiture on for my "new contract" , just the email.I have even asked if i could find someone to take over my membership but this is not allowed either, (although I was told by their head office it was up to the manager and the manager contradicted this by saying it is not allowed with nuffield health)Im really frustrated I have been a good member,i use it regulary, no late payments, put up with no air conditioning for 4 months whilst they fixed it, my partner had his goggles stolen whilst in the pool, (they were only at the side of the pool!) and i feel they have not been helpful at all.Does anyone have any ideas? Do I have a leal leg to stand on?Please help!!



    • Post Points: 35