HI, I hope someone can help...
I joined nuffield health club in june 2008 and signed up to a years contract. I completed this and in june 09 recieved an email from the manager as follows..
Your new contract will start on the 1st July 2009 and run until the 30th June 2010, you will stay at the same rate of £65.50 per month during this 12 months. On the 1st July 2010 unless you contact us to renew your 12 month contract or complete a cancellation form giving 1 full calendar months notice your membership will automatically change to a monthly continuous membership at £69.50 per month.
I decided i did want to stay at the gym but on the rate i had before, i had already done my years contract and just wanted to carry on paying and doing what i had been doing, assuming that as there were no terms and conditions attatched so i could break it when i needed to ( all gyms i have been to before once you have completed a year just do a rolling membership) as i knew at some point i would be leaving ( my partner is australian and we were either going back there or moving to another part of london)
So i replied.....
Please could we continue with my membership at 65.50 per month for the next year.
Anyway we decided last month to move so i emailed to cancel my membership and was refused as I am apparently tied into another for the whole year, with no get out what so ever.Our new place has a gym and a pool, and is costing more money, so i cannot continue to pay for this extra service.I called up to tell them this, but there was no reasoning, i even asked if they could freeze it so i can sort out some way of financing it, again to no avail.So i asked for my contract this morning.The only thing they had was the paper i had signed that stated the years membership from june 08 to june 09, there is no signed contract or terms with a date and signiture on for my "new contract" , just the email.I have even asked if i could find someone to take over my membership but this is not allowed either, (although I was told by their head office it was up to the manager and the manager contradicted this by saying it is not allowed with nuffield health)Im really frustrated I have been a good member,i use it regulary, no late payments, put up with no air conditioning for 4 months whilst they fixed it, my partner had his goggles stolen whilst in the pool, (they were only at the side of the pool!) and i feel they have not been helpful at all.Does anyone have any ideas? Do I have a leal leg to stand on?Please help!!