I have very recently bought a coffee table from a small independent retailer, when I got it home it did not fit in the space I had for it. I phoned to ask for my money back and was told that i could only have a credit note and not a refund. I don't want anything else from the shop. Does consumer law allow them to do this?

Google "statutory rights"

Unfortunately I was in a similar position and the store are not obliged to refund unless the goods are not fit for the purpose intended i.e cannot put a coffee on the table or if the were broken or damaged on receipt..

there are a few more bits...

magoo50:I have very recently bought a coffee table from a small independent retailer, when I got it home it did not fit in the space I had for it. I phoned to ask for my money back and was told that i could only have a credit note and not a refund. I don't want anything else from the shop. Does consumer law allow them to do this?

No you are not entitled to a refund. There is nothing wrong with the table.

The store only have to offer you a credit note, so either exchange it for something else or sell it on to a friend or your family who may have the space for it. Or give it to someone as a Christmas present.

Huckster

Hello,

Consumer law doesn't allow them to do this . You should try to get back your money

or claim them at consumer law.

Tesco Cashback

In UK law, when purchasing from a shop, a consumer is not automatically entitled to a refund if they simply change their mind. Many shops will offer a refund, alternative or replacement purely as a gesture of goodwill, alongside proof of purchase. Unless stated, proof of purchase does not necessarily mean a till receipt - bank and card statements can also be used.

This has been taken from this website

http://www.onlineshoppingrights.co.uk/understanding-your-basic-statutory-rights.html

Hope this helps