Hi autofan,
You claim the cashback directly from the provider once you have purchased the policy. As always, check the terms and conditions for eligibility - it often takes a period of time for the cashback to come through.
If you are having a problem, give our Customer Care team a call on 0845 345 5708 and they'll be happy to talk you through it.
You can also contact them using our website by clicking here.
Hope that helps.
Cheers,
Graeme Delap,
Community Editor,
graeme.delap@moneysupermarket.com
Thank you to all our
Community Stars 2009