Huckster,

Just to let you know,my daughter-in-law visited the dealership this morning,the result is the mileage penalty only comes into play if you are NOT entering a new passport agreement and NOT paying the the baloon fee.

once again thanks for your reply.

Joe

Huckster,

thanks for your quick response,i'll be speaking to her later tonight and will tell her.

I more or less said what you've said: Don't go down without a fight.

again thanks

Joe

Joe

Would suggest that she stops using the car as Peugeot will charge her an excessive amount 84 pence per mile, when the milleage is 30% in excess of the 18000 allowed over 3 years

As this would be an argument over what was said at the time which cannot be proved, I am afraid your daughter-in-law is stuffed. 6k a year does sound quite limited and I would have thought that Peugeot should have pointed this out. From what I have read these passport schemes have been subject to consumer complaints over many years.A number of years ago the milleage allowance was 10k per annum and you were only charged about 14 pence per mile for excess millaege. People were complaining about the 14p a mile then, now it is 84p.

Your daughter-in-law could see if she can make a complaint by contacting Consumer Direct. Can the terms of the agreement be looked into to see if the contract terms are unfair. They may say that even if the Peugoet salesman did not mention, your daughter-in-law should have read the paperwork. She has had plenty of opportunity to read them. http://www.consumerdirect.gov.uk/

The is another thread about this issue.

http://www.moneysupermarket.com/community/forums/t/excessive-peugeot-finance-charges-at-end-of-contr-37193.aspx

I don't think she will have any joy with any complaint, but she should give it a go. The chances are that she will end up with a bill and if it not paid, Peugeot finance will take action to recover the debt. Has she asked Peugeot whether they would reduce the excess payment, if she bought another car under the passport scheme. Can she negotiate an increased milleage allowance?

Huckster

Hi,Really need some help quickly !!

My daughter-in -law has just had a really good look at her Finance agreement and was horrified to learn that at 26 months into her 36 months agreement she has done 27,000 miles and is only allowed 6,000 miles per year on the contract !!

She is adamant the salesman told her the mileage allowance was the same as her previous contract (peugeot passport),she is not a dumb blonde ! But she feels she has let herself down badly by not having checked the small print before signing and by accepting the salesman's word.

What happened to "Plain English" agreements Re: small print ?

Any help,advice would be appreciated,she has already contacted Peugeot who were NO help at all.

Joe