I'm getting quite unsatisfied with my bank (Halifax). I don't mind their £1 per day overdraft charge, I'm not particularly fussy abut their sub-par interest rates on my ISA, I am neither elated nor frustrated by their Ultimate Reward account, and my mortgage with them is adequate.
No, what's frustrating me is the uselessness of their online banking UI.
My requirements are pretty simple. I'd like to be able to see how much money I have. I'd like to see a list of transactions stretching back at least a month. I like to somehow be able to compare that to previous months to see whether my money is going up (woo!) or down (boo!). I'd like to be able to write notes next to transactions so that when I come back two months later I'm not wondering "where that £300 went".
There's quite a lot of data involved in "How much money do I have", so ideally I'd like some analytical tools to help me visualise that data.
I'm a software engineer by trade, and I have the joy of working with a number of excellent data visualisation tools. Thus, I find it somewhat appaling when my bank (which makes a great deal of money from me) gives me tools that are useless.
Does anyone know of a UK-based bank with an exemplary online banking tool? Are there any reasonably up-to-date reviews/comparisons?