hi, don't know if anyone else has experienced this recently, but I'm a bit concerned about this...
I ordered 2 leather sofas from the leading high street catalogue shop in May, at a total cost of £1200 and was told that delivery would be 6 weeks, the money left my account immediately, anyhow, at the end of May the sofas were reduced in the May bank holiday deals...I cancelled the order, got a refund and reordered at the reduced price, saving me £265, and was given the date of June 15th to be contacted to arrange delivery, on Saturday I was contacted via an automated message service to inform me that I would not now be contacted again until July 14th to arrange a delivery date, a further 4 weeks time, I wasn't particularly concerened about this as I realise there are often delays in getting goods to the warehouse etc, however, when I told my sister about this, she told me that a friend of hers had ordered 5 beds from this same company which were due to be delivered on Friday, and they didn't turn up, he was contacted on the day of delivery to be told they were going to be another 5 weeks, this has made me worry that perhaps they are having financial problems and I may not receive my order
Do you think i should cancel the order and get another refund i cannot afford to write off all this money.