Great. Well thats a relief for you.
By all means please do keep me posted. be interesting to know how you get on.

Said it twice and say it a third time. Good luck

Thanks for your reply, have finally managed to get hold of them, the free phone is working, the lady I spoke to said that they are a new company , the phone line had been down for a week so I now have a direct phone line for them too which is 01253 757060. The web page is still not working but apparently they should have a new one by next week.

Will keep you posted about my progress if you are interested? Just find dealing with bank directly so stressful !

ah yeah, had not tried the links, seems the only one that wants to work properly is the apply one. looking at the site, it just looks like a new company starting up and currently in developement. trying to run before they can walk. Keep trying the number, and send a letter to the address above in the mean time.

Once again good luck

yes thanks for replying, they can be googled that how I double checked the site but the links on the site definately do not work currently and neither does the phone no. You could be right!!!!!!!

i've just googled and found there website ok. seems to be working fine so try again. couple of details from the web site:

Banking Advice Bureau
The Banking Advice Bureau was established to help those affected by the excessive, unfair, illegal charges made by English banks.

Our head office is based in Blackpool, and all our call centres are located within the UK - at no point will you have to deal with anyone based outside the UK.

Head Office

PO Box 1209
Blackpool
Lancashire
FY1 9BP

Tel: 0800 612 2175


so if all else fails at least you have a postal address. only a mater of time til a company got on the band wagon for fighting bank charges. trying to do this myself too. just on my own. suppose if you dont have the time, and this company is authentic, they may be worth your while in the end. although they look VERY new, there names only copyrighted 2007, so probebly going to have a few teething problems.

Good luck

I did a google for the phone number, and it referred me back to this forum, but obviously an old post as the one it opened was on another subject.

Therefore someone out there in this forum has had dealings with them and should be able to advise.

Dave

Have you tried googling them?

It sounds like you could have been had. I do hope not.

Cat

Has anyone heard of this company. They cold called me on my mobile phone number last week offering to send me information to reclaim charges back from my bank. The pack cost £29.99 and not thinking this through I gave my debit card details and awaited for said pack to arrive. The lady I spoke to says that they have a legal dept who can deal with the matter for me if I signed for platinum service. ( Apparently this means that they will keep 15% of compensation given by banks in return for their services.) As promised the pack has arrived, all of the information pack quotes a phone 0800 612 2175 to contact them on with questions THIS DOES NOT RING OUT ANYWHERE FROM MY LANDLINE AND WHEN CALLING FROM MY MOBILE DOES NOT ACCEPT INCOMING CALLS . The information pack directs me to their website with a subscription id and a password. A pop up on my computer tells me the security certificate has expired and entering the id no and password does absolutely nothing. I had a landline number for this `co' which I have lost - when I rang them Friday they said there were probs with the website and phone line and urged me to post the forms. Understandably I have not done this as don't feel comfortable about sending my details to people without knowing they are genuine Can you tell me anything positive about these people?