I can tell you our experiences....have just listened to a phone call made to my wife (she has her calls recorded) by this company after she made an enquiry, yet asked them not to directly call her (which was ignored). She was given the hard sell when this was pointless as they were trying to sell her a car she'd told them she couldn't even use. When she again told them this the salesman embarrassed her for needing that shape car (his quote "what?? you really want the old old old old shape?" i.e just the previous model before the all new and all singing model they were trying to palm off). They also told her that the new model car they were trying to sell her was identical to the one she needed and she COULD use it/access it JUST to make a sale. This is ludicrous as had she not made her own enquiries and tried them, she would have been sold a car that was useless. It is VERY different. When he couldn't make a sale he put the phone down on her when she was speaking. The call made very uncomfortable listening. I have heard they are very helpful WHEN they are making an actual sale.

Thankfully her care team were present and were listening and followed it up, and fair play to them, she did receive an apology although they were told their salesman was not rude as they heard him (is this their standard practise sell then?). However the excuse was given that the salesman was 'confused' what model she needed. She stated on email AND on the phone that she needed the previous model car and even the reg year, model, engine, doors, condition etc so I'm not sure how much clearer they need? The company followed up with an email and also did apologise for ringing when she had requested no call and said this should not have been done.

Anyhow... we shall stick to garages we can see, face to face. All of which who have been extremely helpful and wanted to find my wife a car she can actually USE. Most have genuinely admitted they couldn't help, wished us well and suggested other motors and places to try to help HER not line their pockets.

Just for the record... looking 2nd hand, he offered a car that retails else where for between £5.5K-£7.5 tops for £9.6K. So you don't save at all.

I am sorry to hear of your bad experience when dealing with Interestfree4cars. I have recently bought a vehicle from the same place and have to say I am totally knocked out with the experience I had when buying my car from them. I too, had the car delivered to my house on a saturday morning. The car turned up looking in absolute pristine condition, which is an 08 registered Astra. The deal we arranged we had arranged with Rob was the best deal in the country. I searched high and low to beat these guys on monthly payment's and no other dealer on the net could get near. I have, and will recomend these people to all my family and friends and will definitely be purchasing my next car from them. Rob was a pleasure to deal with.

Dobber

Don't part with any cash or agree to anything before you've had chance to have a good inspection, kick of the tyres and a test drive.

I have read a few messages regarding the above online car site and want to share my experience too. I purchased a Focus from Interestfree4cars in February. Not touching on the finance side here as that was my choice, it was the condition the car was in when delivered that was to put it mildly very disappointing. A 56 reg plate should still be in relatively good condition and looked as such in the photos. Unfortunately it arrived with 3 under-inflated tyres, the air con didn't work (and still doesn't due to the repair est), the dashboard was cracked (co. advised me they didn't see this!?!?), the 12v plug socket didn't work, the headlight needed adjusting and the CD player didn't work. On top of that, the so called 'valet' done was clearly a wipe over with a wet cloth and nothing more, and the interior smelt so badly of smoke that it will take a year of cleaning and constant freshening up before this disappears!! Most of these items were found out after I'd taken delivery (the interior smell was cleverly masked by a heavy cleaning spray). The obvious defects such as tyres I decided at the time could be rectified and the cracked dashboard, CD player and 12v socket were negotiated over with the company (after many calls from me)!! I just think that anyone who decides to buy from this company must ensure they make the most of the delivery, checking every item on the car works and if in any doubt HAND IT BACK immediately!!!!

In the short term I guess it appeals to people to sign the dotted line and pay a hundred odd pounds each month and have the car now rather than save up for a few months. In the long term the appeal soon fades though. Some people are also happier to believe a salesman who tells them they are getting a great deal rather than try to work thing out for themselves from honest facts.

Agreed Maxsteam.

It amazes me that people still get attracted by 0% finance offers. I had a customer last week who i was providing a brand new small hatchback to for £2000(+) less than list price. He asked me if there was 0% finance on the balance to which I replied no, but we can do 6.9%Apr. He went on, 'I knew there would be a catch'.

A catch? And you're asking for interest free credit? Catches eh! Who on earth would want to lend you 7 grand with nothing in it for them? No-one.

On the point of the cheaper car, we bought an F reg Daihatsu Charade from Ebay 5 years ago (not the most exciting motor in the world - granted) for £225. Ran it, serviced it, replaced any broken stuff (not much) and kept it clean. Sold it a couple of months ago for £300. Result.

Morale of the story, Interest free is a nice looking package but try to find a car which will behave like a good wine. Not cost much and get better with age!

JJ

I've never used them and never would. Do the sums before you buy. They offer, for example, a 2004 Vauxhall Vectra 1.8 27k for £6675. A few minutes on AutoTrader found a 2004 Vauxhall Vectra 1.8 37k for £4400. Dealers like these who offer free finance always add on to the normal price and then they often "persuade" you to take out payment protection insurance, maintenance insurance, breakdown cover, etc, etc at inflated prices.

You are usually better finding a private seller who has owned the car for more than a year, seems a genuine person and is asking a realistic price. You are also usually better buying a car for an amount that you can afford to pay without taking out finance. It will mean no worrying about losing your job or making the monthly payments. My car cost me £300 and I'm 110% delighted with it. My last car cost £500 and, while it lasted a couple of years, I was less happy. My advice would be to save up for a few months then go shopping with the cash in your pocket and don't buy the first car that you look at.

hello

anybody had the experience of buying cars from interestfree4cars?

How is the service..plz share your experience