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Pipex - Toucan - I give up!!

Last post Mon, Jun 01 2009, 7:49 PM by Johnboy80. 1 replies.
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  •  Wed, May 20 2009, 4:45 PM

    Pipex - Toucan - I give up!!

    Spamhaus have me listed because Pipex, formerly Toucan, are totally incapable of servicing my account. It worked prefectly well until
    I changed my telephone number and they up-graded me to 8mb. Now in my outgoing subject header all messages begin
    [POSSIBLE SPAM] We know that it is the Pipex Server, Spamhaus, Apple et al have done all they can to help, but the people at Pipex haven't a clue! They used to clear it when I brought it to their attention and now they say they can't - more like they can't be bothered. Anyway, after many years of being a loyal Toucan customer they have lost me. My contract expires in August and I am off. Shame for Talk Talk who have just taken over but did they do their homework before doing so?
    • Post Points: 20
  •  Mon, Jun 01 2009, 7:49 PM

    Re: Pipex - Toucan - I give up!!

    3096Pipex UK ltd [London]
    Total claims:4Hounding by Pipex March 2009no30/05/2009

    Top of Form

    Bottom of Form

    This company changed from Toucan To Pipex They keep asking us for money for accounts that are non exsistent ie I had no telephone with them and a broadband that did not work, down all the time, spammed and lousy speeds. I wish to claim £900 in lost sales and £50 (4x £50) in out of pocket expenses.

    We are both in poor health and disabled.. But have been bombarded with robotic telephone calls and letters threatening to bring in debt collectors etc. If they continue as pensioners we shall have no option but to call in birminham police to stop this stalking. Broad band users beware of this ISP. They will try too hound you into submission but dont give in report them to the ISPA, police, watchdog, your mp. Give back what they give you and charge them for your time. In our case (similar to bank charges for a letter) we demand £50 per reply as per our out-of-pocket-expenses dealing with such charlatans practising "sharp practices" example keeping people tied up to their premium lines. Dont ring em' just report them. If you need more proof just put Pipex Credit Control Pipex or automated phone calls from pipex into your search engine and watch those complaints stack up. Avoid this crooked outfit like the plague! Is nobody taking notice of this outfits antics. We are, and will outline more details to interested bodies at the end of June 2009.Pipex have been informed of this if you have had similar problems do the same. They need closing down for the publics sake

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    • Post Points: 5