Hi Jamie,

It’s interesting that your usage is highest on the day rate of your economy 7 meter, the appliance that eats the most electricity is (as discussed) this storage heater which should be registering against the night rate.

If the day usage on your bills is highest it may be that the two rates are being charged the incorrect way around. This needs to be checked as the rates being the wrong way around could cause the bills to be higher than they should be.

Again I can help you check this but access to your meter is required so this needs sorting with the landlord/caretaker as soon as possible.

I think that if you are running a storage heater at the rate times the night usage for your account should be higher than the day.

Have a think if we can check this, and let me know, I have sent you my contact details…

Brian

Thanks for your response Brian,

" An average sized storage heater for example will use around 2-2.5 kWh so if you have this on for 7 x 2.5kWh you have 17.5 kWh used straight away before water heating and other appliances are looked at."

In my apartment I only have one storage heater in the living room. in the bedroom, there is a electric radiator which doesn't store the heat so I have never switched it on since moving in. If the above figures are correct then I am struggling to work out where all the usage is coming from. E.On have said the majority is used during the day but I work from 07:30 until 17:30 five days a week so I fail to see ho this is possible.

Any more advise would be greatly appreciated.

Regards,

Jamie.

Hi Jamie.Campbell,

Using an average of 34 kWh per day is certainly possible for an all electric property, however I am not saying this is definitely correct. Each case is individual and everyone uses different amounts. An average sized storage heater for example will use around 2-2.5 kWh so if you have this on for 7 x 2.5kWh you have 17.5 kWh used straight away before water heating and other appliances are looked at.

As I say it is possible to use this amount of electricity.

My advice is to look at the other aspect of this and ensure that the bill you have had is correct in respect to the readings and meter details used.

I’d certainly demand access to the meter room and ask which meter the landlord/caretaker is reading for your flat. Take the E.ON bill with you and check the serial number on the bill matches the details on the meter he’s been reading.

If the two sets of details don’t match, contact E.ON immediately to have this rectified.

If the details are correct, definitely look at your current bills and the amount you are paying to avoid this happening again. Also ask your new supplier for guidance on how to use the storage heating and water heating as effectively and efficiently as possible.

If you struggle to pay the final bill from E.ON contact us and discuss setting up a payment arrangement to help make the payments manageable for you.

Brian

The bill is an estimated one but the estimated reading is not too far off the final reading my lanlord gave me. I am worried he has given me the wrong meter reading has there are over 70 apartments in the building, some being 2/3 bedroomed. as you say it does seem high. I was expecting to pay around £30 per month maybe a little more but £117 per month cannot be right. I only have the Fridge & Freezer running with the water set for the economy 7 off peak period.

Did you give Eon actual meter readings when you closed the account ?

Your usage does look high to me - I rent a one bed flat which my husband and I live in for about half the week but with more heaters than you. We paid £112 for the two months of January and February ie. £56 a month which we thought was about right given it was cold. March's is a bit lower at £40ish which reflects the fact that we turned the heaters off half way through the month. We have very little on all the time (fridge, freezer and water at night) and TV etc is all switched fully off.

I moved into a one bedroom apartment in December. The building is all electric using the economy 7 plan with no gas whatsoever. All the meters are in a locked room (to which I have no access) Upon moving in, my landlord gave me the low & normal meter readings over the phone which I then contacted E.On & gave them the readings to set up a new account. I was quoted a monthly DD payment of £48 which as I work all day & am rarely ever in I felt this was too much but agreed in the short term to go forward with. In March I switched over to Scottish Power as they quoted a monthly DD payment of £21. Now upon receiving my final bill from E.On which covered December thru till end of February, E.On have presented me with a final bill of £352 claiming I have used 3100kWh. I have no washing machine or dryer in the apartment & only one radiator which is a storage heater. I have the storage/water heater set to come on from 03:15 until 07:15 during the off peak period. As this is my first apartment I am not sure what the average energy consumption is but around £117 per month seems unbelievably high. I am getting worried that the landlord initially gave me an incorrect starting meter reading.

Any advise on on heter this seem average or on similar consuptions would be greatly appreciated. I am going out of my mind wondering how it is possible to use that much electricity as I live alone.

Thanks in advance,

Jamie