home
in

Moneysupermarket quote problem

Last post Wed, Apr 15 2009, 1:22 PM by Graeme Delap. 3 replies.
Sort Posts: Previous Next
  •  Wed, Apr 15 2009, 1:22 PM

    Re: Moneysupermarket quote problem

    Thanks junayda,

    Our site should work fine with Google Chrome, but I'll get our techies to look into it, right away.

    Thanks again - much appreciated.
    • Post Points: 5
  •  Wed, Apr 15 2009, 1:13 PM

    Re: Moneysupermarket quote problem

    Just emailed you, then discovered this doesn't happen if I use Explorer!

    I was using Google Chrome before... I guess it must be a problem with that browser?
    • Post Points: 20
  •  Wed, Apr 15 2009, 11:38 AM

    Re: Moneysupermarket quote problem

    Hi junayda,

    Thanks for your post. We've tried to reproduce the error message but have been unable to, I'm afraid. The quote forms are working properly and as normal.

    If you could try to refresh your internet browser cache by pressing the Control key and F5 together, that may help to fix the problem for you.

    Failing that, please feel free to drop me an email to the address below and I'll be happy to look into it for you. Alternatively, you can contact the moneysupermarket.com customer services team on 0845 345 5708 (lines are open Monday to Friday 9.00am to 5.30pm) or email customerservices @ moneysupermarket.com (please remove the spaces around the @ symbol).

    If you have a quote reference number, please do include that as it will be most helpful.

    Many thanks,
    • Post Points: 20
  •  Tue, Apr 14 2009, 6:32 PM

    Moneysupermarket quote problem

    I've been trying to get a quote for days but when I enter my occupation as housewife I get an error message saying I need to enter my job title and sector but I can't click on these boxes, please help :(
    • Post Points: 20