Hi can you advise
We have our gas and electric with npower which is the cheapest for our area.
in nov 08 they gave us an amended electric bill as I gave them a reading. It read 42204
In mar 09 we had our first dual bill with them.
I decided to read the meter again as I thought their estimate was rather low.
Imagine my shock when the reading read 48410 thats a hugh leap.6206!!!
I have checked back on old bills for est and actual readings and there has never been such a high leap
npower was estimating 42ish readings in late 08 and thats what the actual readings were.
The only difference we have in this house for this winter is 1. we have installed a dimplex electric fire in the front room which we dont use much as we have gas central heating. It is a 2kw & 1 kw heater with two settings.
However in late 2008 we changed our cooker. Instead of all electric we now have a gas hob.
Would a electric fire make this much difference to our bills. It was used a few days when the weather was snowy
but not every day
I have monitored our electric use for 11 days and so far we have used 191 kw
What should I do now
Thanks
Karen