Hi

Can anyone help?

I've been fighting Scottish Power for over 12 years now about my bills and that they just seem to be just that bit to high. They kept on putting me onto different deals so I would keep quite about the amount of units I was using but it's now got to a head and I'm fed up, I want this sorted. I live in a one bedroom flat (top) and it's not very big, I have storage heaters (wish I didn't) and panel heaters, a washing machine, electric shower, computer, tv, etc nothing out of the ordinary. There were 2 storage heaters being used back in 2006 but one broke and I didn't bother fixing it, so now I only use one and only at the worst time of the winter.

I've worked out that in 2006 I used 10874 units which worked out to 29 units per day, unbelievably high then I worked out the in 2007 I used 5826 units which worked out at 15 units per day which is quite respectable (I was on pricefall & capped rates). Unfortunately that didn't last as in 2008 I used 7580 units which work out at 20 units per day. I've also found out that Scottish Power have me on the wrong tariff which I'm sorting out with them now.

I've tried and tried to explain to Scottish Power that the units being used are excessive as I'm out 5 days a week during the day but they still keep saying that it doesn't warrent an engineers visit. If I want to have someone come and have a look it will cost me £50 and if there's no problem with the meter then I don't get the money back. I've had an electrician look at my consumption and everything looks ok with my appliances but I still say that the meter flashes to much. I'm on comfort plus white meter which means I have 2 meters, one with 2 readings: day & night and one for the storage heaters.

I'm at my wits end with this company, can anyone help with what steps to take next and whether or not the unit consumption looks to high?

Many thanks