Hi

In early January I went to a jeweller who had their sale on and saw a ring that I wanted to buy. The ring was half price but they did not have my size in that branch. They said that they would get a ring transferred from another branch and I asked whether I would need to leave a deposit for the ring or pay for it in full to ensure that I paid the sale price. As it was the start of January they said that the ring would be in with about a week and there was no requirement for a deposit or to pay in full. However after two weeks the ring had not been sent (it appears that they forgot or something??) - they put a fresh request for the transferral and again I asked whether I would need to put a deposit to ensure that the ring could be purchased at the sale price (as I was then aware that the sale was coming to an end in about a week and made this point to the sales advisor). Again I was assured that they would honour the sale price and there was no need to worry. The ring took another two weeks by which time the sale was finished - I have just been to pick up the ring and been told that they will not honour the sale price - I am distraught because it was an engagement ring and as a result of the sale was half the original price (which is significant). Although my details are in their order book (dates / sale price of ring etc) they say that their staff 'conveniently' cant remember making these assurances - this was not just one staff member but two, on two separate occasions that made this statement. They have said that as a good will gesture they will give me 25% off the ring but not the original 50%. Does the above constitute a verbal contract - do I have any rights regarding the purchase of the ring that the sale price that was agreed verbally?