The following is the correct setup of the supanet router on windows vista.
Please follow these instructions:
You will require a filter plugged into your telephone socket.
From the filter to the router you should have a RJ11 cable (Gray Cable).
From the router (LAN1) to the ethernet card should be a RJ45 cable (ethernet cable).
You will also need to connect the power supply (12v power supply) from the back of the router to an AC power outlet.
Once you have followed these instructions you are ready to power up your router.
There will be a power button on the back of the router which you will need to press. This is located next to your
power supply socket on the router.
Once your router is powered up you are ready to configure your pc and router to be used with the broadband router.
First you should wait for your dsl_link light to go solid green this will indicate your router has made a
connection with supanet.
You should also have a solid green LAN light which will indicate that the ethernet cable is correctly connected
to the router and pc.
First you need to make sure you have no current dialers installed that may try redirecting your browser
This is done in internet options.
You will need to go onto Start->Right click network->Click Properties.
This will open network and sharing center. Down the left side of the window is tasks at the bottom should be
internet options, Click internet options.
Select the Connections tab. At the top will be a white box under dial up and virtual private network settings.
Remove any dialers that are located here by click the dialer and clicking the remove button (these will no longer
be required as the router uses an ethernet connection).
Next you need to make sure your ethernet card is setup correctly to pick up the router (only required in windows vista
due to old firmware on the routers)
You will need to go onto Start->Right click network->Click Properties.
This will open network and sharing center, Down the left side of the window is tasks, click manage network connections.
A new window will open and you should have local area connection here. (If there is a red cross over this icon then
your ethernet cable is not connected correctly).
*If there is no local area connection then their is a problem with the ethernet card or drivers, you will need to speak to your
PC vendor*
Right click local area connection and click properties, this will present you with the local area connection
properties box.
You should have a few tick boxes. All should be ticked except Internet Protocol Version 6 (TCP/IPv6)
If this protocol is ticked untick it.
Next you need to setup the IP address for the network card.
Click Internet Protocol Version 4 (TCP/IPv4) this will then highlight in blue and click properties.
You should currently be set to obtain ip addresses automatically. Move the dot down to use the following ip address
Put the information in as below:
IP Address: 192.168.1.100 - If you have muliple PC's on the network change the forth octet to 101, 102, 103 ext depending on how many pc's you have.
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
Below default gateway should be another dot that needs moving to use the following DNS server addresses.
Prefered DNS server: 192.168.1.1
Alternative DNS server: Leave this blank
Select ok on all boxes and return to the desktop.
You will then be required to configure the router.
Open up your internet explorer or your default internet browser.
And in the address bar type http://192.168.1.1
This will then bring up your connect to box which requires a username and password which by default are set to
Username: admin
Password: (supplied with your order)
(If these don't allow you to access the router hold in the reset button on the back of the router for 20 seconds
and then release. This will set the router settings to factory settings)
Once you have successfully logged into the router.
In the top right corner will be a quick start button click this and run wizard.
You will be required to input an admin password, change this to something you won't forget, then click next.
Time zone needs to be set to GMT Greenwich mean time then click next.
Connection type needs to be set to PPPoE/PPPoA then click next.
You will then be required to input your account information in
Username: username AT domain - username provided by supanet
Password: password - password provided by supanet
VPI - 0
VCI - 38
Connection type: PPPoA VC-MUX
Then click next it will require you to save your settings and click close.
Once this is complete I recommend you run the maintenance on the router page and diagnostics, this is below maintenance,
and it should PASS all the information. If this does not pass on all the information I recommend you contact our
Broadband technical support line.
Broadband Technical Support - 0906 201 0090