i have been im my flat 11 months. i am with edf for gas and electricity i havent paid any bills. now i want to sort it out. bills are total4ng 900pounds. edf have told me they are going to cut me off and are awaitin warent from court. they will install electricty prepayment meter but claim they cant for gas. they want full payment. i just startd a new well paid job and get my first wage monday and wantd to set up dd fnr 250 a month starting then but they wont let me. any advice?

You can offer them payments that you can afford. They can either accept this or change the meters - it depends how far things have gone. If nothing has been paid for 11 months, they will probably be reluctant to take anything short of a significant payment next week to change their minds.

Usually they will install separate prepayment meters for gas and electricity. What is the reason that they wont do this for gas?

They just keep saying they cant

Some properties cannot have gas prepayment meters (ppm), it depends on who the gas shipper (company responsible for physically getting the gas into your house) is to your address. (you should be able to find this out by looking on your gas meter, it should say "property of .... " or some thing similar.

The gas prepayment system (or Quantum meter) is owned and operated exclusively by Transco, who ship to 95% of properties in the UK. If your gas is delivered by another smaller company, or IGT (independent gas transporter) such as IPL - Independent pipelines, SEPL - Southern Electric pipelines, Ironbridge, (plus more i cant remember off the top of my head) they do not have these meters and you simply cannot have one.

If they say they cant install a gas ppm, its most likely for that reason.

You should probably accept the elec ppm for the meantime and put all the money you can afford into paying off the gas. Contact them with money available to make a payment that day (I would recommend half at least) and they might allow you to make a payment plan for the rest, given that you cannot have a ppm.

You could try to contact Consumer Direct or the New Consumer Council (energywatch's replacements) but given the fact you haven't paid any bills, being honest, its a bit cheeky to complain about their collections procedures, you will have had a lot of reminders and letters before now about the balance of your accounts. I would only really contact them if EDF still do not accept your offer of substantial payment towards the balance of the account and are faced with the real threat of disconnection with nothing in your power to stop it.

That's not to say they will be either, but it might give EDF a "push" to arrange a payment plan with you.

Attend the court on the day of the obtaining of the warrant which you are legally entitled todo. Offer to pay on an arrangement and it will be thrown out of court by the magistrate. i work in this area and best thing todo.

how do i find out when this is happening.

if it makes finances easier i would rather pre-payment meter for electricty.

however for gas i want to make arragments i can pay 200 to them on wednesday when i have money in my account. i hope when i phone them this is enough to stop it being cut off

Depends how much your gas balance is really, they will probably look for about half. But a good payment towards it might do the trick.

You should receive/have received a letter from them giving the time and date of their court appointment for obtaining a warrant for entry rights. As Veloxuk said, you do have the right to be in court to make your case.

most will accept whatever you can pay as a token payment if you poke enough