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express match

Last post Thu, Sep 11 2008, 11:58 PM by conmankiller. 1 replies.
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  •  Thu, Sep 11 2008, 11:02 PM

    express match

    what a fool i have been was phoned by a lady from express match said if wasnt sure could cancel the money at the end of the day.too late 129.95 out of my account .no calls about my car.no money ,nobody answering my calls everything they told me a pack of lies thinking of taking legal action.dont know what to do
    • Post Points: 20
  •  Thu, Sep 11 2008, 11:58 PM

    Re: express match

    Hi --- It looks like you took their Platinum service, the two clauses below are from their terms & conditions.

    3. With our Platinum service we charge a fee of £129.95 for a 2 week period, we will renew your advert free of charge as and when requested. This includes up to 8 photos of your vehicle, your vehicle will be top on all searches for that type and we will send your details to prospective buyers first. Also, if you are a registered buyer, you will receive new vehicle information first.

    ................................ ..................................

    Unless you can cancel in accordance with the paragraph below, in which you have 7 days cooling off under DSR's then there is very little you can do, except hope that they do find you a buyer.

    14. The Distance Selling Regulations give you the customer a cooling off period. If you have agreed with us for the service to start as soon as possible then your right to cancel will end once (1) you receive the Terms & Conditions by Email, Fax or Post and (2) our service has commenced. Should you receive these Terms & Conditions and wish to exercise your right to cancellation you must cancel in writing (either by Post orFax). Please do not hesitate to call upon receiving your Terms & Conditions, should you want additional information on your cancellation rights.

    • Post Points: 5