tuggy:hi saarah, this e2save is just a small retail unit. to the best of my knowledge it just orders your phones & sorts your contracts thats all.i live in loughborough & my neighbor works there. looks like they are givin ya the run around! best of luck tuggy

Are you kidding? E2Save is owned by Car Phone Warehouse. It may behave like it's small, but it's parent company isn't small.

It's like saying "I bought my phone at Car Phone Warehouse in Liverpool, it's quite a small outfit, only 10 or so people work in the shop there......"

People express a preferance for buying from these places because they are larger than other places that offer cashback offers. The theory goes that if they are small, they are more likely to go bust and you won't see your cashback, so by buying from a larger company you are more likely to see the cashback.

-AS

AS i know that friend, i was just helping saraah (i didnt realise she posted @ 3years ago untill i re-read it!!) by the way sent my cb.a month ago-no text probably no chq,regards tuggy.

i have been trying to get a cheque back from carphone warehouse for 18 months and still they keep telling me that it has been posted. I have also been told that it was sent 3 times and returned to them. I will never deal with this company again

hi rob,looks like youve bin had by this modern day dick turpin same as me & probably thousands of others im gonna lose £315.00. they told me that they never received my c/b request even though i sent it recorded delivery & showing them proof of this they still maintain they did not receive it. plus cos now the ninety day period as now passed i have lost my entitlement.! i should take this a lot further i know but i just have not got the time. so like you, me my family & friends will never use this damn company again. regards tuggy.

i am thinking about turning up at 1 of their shop outlets and not leaving until i get my money. do u think it moght work?

hi Tuggy.

Thanks for message.

I was thinking about going to 1 of their retail outlets and not leaving until I got my money.

Do u think this moght work

hi rob, i doubt it mate, these people are trained to rip us off!- might be worth a try though. let us know how ya get on. regards & best of luck, tuggy

The most effective way to deal with this problem is to issue proceedings at you local county court through the small claims procedure it is very easy to fill in the form and costs approx £30.If the case goes the full distance then it is heard at the court where you isssue and that means that cp will have to attend the court.If everyone who is unable to get a satisfactory outcome to their claim did this they would have to employ a number of legally capable people who would be full time travelling to courts throught the uk.If they don't defend then you will get a judgement by default and will be able to enforce payment