hya well im having the same problem in a little way since i have been with BT i have had nothing but problems the first bill was ok the second I had to question because there were 91 calls on the ono itemised part yet that was the bulk of the price. I am on uk anytime so thts why i questioned it they still havent got back to me then the we had a interim bill sayin my phone would be restricted if we failed to pay I phoned them asking about this an they replied its just a curtosy bill so your main bill wont be so high and no action will be taken if i did not pay 2 months went as i pay mine quarterly and then they cut me off all together with no communication what so ever and after threatening them with ofcom watchdog and there ombudsmen the reactivated our line.

Unfortunatly after then i was taken to hopsital seriously ill my girlfirend tried to speak to BT about my account but they would not as i hadent given permission i mean how could i anyway because of this when i got out our bill was £201 so tht was the last straw i recently phoned them explaining what happened and asked to lift bar on phone so i could tranfer the line to another provider and come to arrangement with them to pay the bill and cancelation charge back bit by bit. They refused point blank now I have I cannot phone out as we need to because of my health.

How can I get a phoneline while this is happening can anyone help

Hiya guys I'm new here but I'd really appreciate a heads up with a little problem of mine.

The backstory is this: I have recently split with my girlfriend whom I was living with. We'd just just signed into a new 12 month contract with BT for their phoneline and broadband package which was in my ex's name, and inevitably BT are trying to shaft her for a figure around £350 citing a breach of contract. I understand there isn't much that can be done about this and I have agreed with her to pay the full amount - IN INSTALLMENTS - because I'm trying not to be an *** about it. Now she says that after many calls to BTs infamous customer services (she said she's tried and failed to get the amount waived), they have said they're sending her the final bill and are expecting the full amount to be paid pretty much immediately. This smells mighty fishy to me.

Would she be able to put my name on the contract, take her name off completely and leave it in my hands?

And also are BT allowed to demand the pretty significant sum of £350 in one payment? As I've said, I'm willing to pay the full amount but I will not pay it in one go.

Any advise on this would be greatly appreciated.