I have moved into a house that until 2 days ago, the previous owner had a talk talk account for broadband and telephone.

I want talk talk to re-activate the account in my name, with the same telephone number.

Can this be done?

Hi,

This may not help but the previous owner would need to get a "Change Of Ownership" form from TalkTalk, complete it and send back with your details. However once the account has been cancelled then the line is normally no longer active and so we wouldnt be able to sign you up unless you got BT to activate your line.

Thanks
Stephen

mjb0871:

I have moved into a house that until 2 days ago, the previous owner had a talk talk account for broadband and telephone.

I want talk talk to re-activate the account in my name, with the same telephone number.

Can this be done?

are you mad! dont do it. they are atrocious, just read the majority of the other posts on here....

TALKTALK_SUPPORT:

we wouldnt be able to sign you up unless you got BT to activate your line.

Just to clarify abit further, as Talktalk have a habit of not making things clear. From my experience working for the Post Office and the amount of calls where I got through asking to "Activate my line" for talktalk, even some cases the talktalk agents would just put their customers straight through us at the Post Office pretending we're part of their company. BT, and no other company, will activate your line for talktalk, it would make no sense for one company to start up a line for another company and the activation of a line can't be done by itself, a package has to be chosen for the line to be activated on, otherwise you'd get a free telephone service :)

Talktalk are, at this moment in time, unable to start up BT lines so if you really wanted to go with Talktalk then you would have to go through a provider, such as Post Office or the Ultily Warehouse who have no minimum contract for their service. Then once the line is up and running you could transfer over to talktalk