The only way we got good speed was to be "downgraded" from virgins upto 8meg to a static 1meg connection.

In our case they soldered the wire in the exchange to a different piece of equipment and it works fine.

Smala01

thanks a lot buddy

i will try and tell you thaks once again to assist me

Hello Sandip,

The Gillingham Exchange which you are connected to shows a capacity for 5.5meg which suggests one of two things,

Either the supplier’s servers/connection is causing as issue or your equipment is throttling the signal.

The best thing you can do is report to there technical support and follow everything they ask you to do to the letter and if nothing changes then bite the bullet and change suppliers.

When calling them ensure you are connected to the master socket in the house with all other sockets unplugged and the micro filters have been swapped, this what they will ask you to do so at least you can be a step ahead.

Kind Regards,

Michael.

Thanks Michael For your prompt reply, post code is ME7 2HN

thanks a lot

take care buddy

Hello sandip,

I don't think there is an instant solution but could you provide me with your full post code so I can take a look?

Kind Regards

Michael.

Hello, friends

i have just made a contract with virgin media of unlimited brodband of 8 MBPS speed, since last one month i am getting only 512 KBPS speed, i have asked them, rang them , email them but no satisfation reply, pleae give me some solution for getting 8 MBPS speed, i am totaly unhappy with virgin brodband