Hi,
My partner has a loan with Abbey at 5.7% APR. Recently they wrote to him offering a top up to £20K at a typicl APR of 6.1%. When he phoned them they said that was ok and took him through all the application process. The loan was agreed but at 14.9% APR. We checked our credit score etc and it's excellent. He has a mortgage, two personal loans and a credit card, all of which show exemplary payment history. Has anyone got any ideas about why this ridiculous interest rate was offered, especially as he already has a loan with them and they wrote inviting him to top up?
Thanks.