I would like to start off by saying that I am proud to be a computer illiterate. Any comments I make are as "man in the street".
Are Tiscali that bad? I've been with them for 2+ years and I've had my fair share of problems with speaking to the carefully scripted Rangoon High Street support staff. I've dabbled with Sky (No!). Looking at all the site blogs all ISPs seem to be rubbish/have problems. Therefore I will judge on price (this assumes that customer service is equally bad throughout the major ISPs). Tiscali offer free line rental and free telephone calls and free 2Mb broadband for £20. I'm gonna go for that as no other ISP can compete - or have I missed something?