Spark Energy Reviews

Supplier Service Rating Customer Reviews
Spark Energy

290 Reviews
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The new kid on the block, Spark Energy is aiming to become the alternative energy provider to the BIG 6 by offering "the best customer service, lower prices, innovative benefits and greener energy."

Overall Rating

These average scores represent customer ratings for the displayed supplier, calculated from all the customer reviews displayed below.

Reviews

Good

Added 02/07/2014, reviewed by anonymous (Edinburgh)

Supplier Ratings

Live chat service, automated phone service, all good.

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

Great customer service

Added 30/06/2014, reviewed by Christopher (Rawmarsh)

Supplier Ratings

It is very easy to get a hold of a member of staff to speak to, they are friendly and polite, as well as always willing to help as best they can.

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

Spark Customer Service

Added 27/06/2014, reviewed by Anthony (Poole)

Supplier Ratings

A good clear response was given to my query and immediate and effective action taken.

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

Great if you're willing to be patient.

Added 27/06/2014, reviewed by anonymous (London)

Supplier Ratings

Spark is a great alternative to the big 6. They appeared to have a few teething problems when I first signed up, sending out letters that were incorrect. But I have definitely saved money with them and they are always really friendly. You have to be a bit patient with them to start with and then be OK with their advanced payment methods. You will usually be in one months credit at all times. But I think it's worth it

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

Awful service - avoid

Added 23/06/2014, reviewed by anonymous (Sheffield)

Supplier Ratings

It took me over a year to get my final bill and the credit balance owed to me - rubbish service and very hard work to deal with. Make lots of promises but don't deliver. Logging an official complaint is the only way to get things moving - threatening to contact the ombudsman seemed to do the trick too!

This review is the subjective opinion of a Moneysupermarket user and not of Moneysupermarket.com.

Spark Energy - Price Change Indicator

See when Spark Energy changed their Gas & Electricity prices and by how much. Down arrows represent price drops and up arrows represent price increases.

Tariff Name Gas Price
Change %
Electricity Price
Change %
Updated Effective Date
PAYG Saver - Fixed August 2014 New Tariff New Tariff New Tariff New Tariff 03/03/2014 03/03/2014 More Details
Direct Debit Advance 4 New Tariff New Tariff New Tariff New Tariff 20/02/2014 20/02/2014 More Details
Advance 3 New Tariff New Tariff New Tariff New Tariff 17/12/2013 17/12/2013 More Details
Standard Plus 5 and Pay As You Go 3 New Tariff New Tariff New Tariff New Tariff 01/10/2013 01/10/2013 More Details
Spark Advance 2 New Tariff New Tariff New Tariff New Tariff 18/09/2013 18/09/2013 More Details
Standard plus 4 New Tariff New Tariff New Tariff New Tariff 04/07/2012 04/07/2012 More Details
Tenant Direct New Tariff New Tariff New Tariff New Tariff 04/07/2012 04/07/2012 More Details
Pay As You Go 2 New Tariff New Tariff New Tariff New Tariff 02/02/2012 02/02/2012 More Details
All Products Price Increase Price Increase 01/05/2008 01/05/2008 More Details