EBICo Reviews

Was with Ebico as they are non profit, and you are led to believe you are on the best deal because of that, energy supplied by southern electric, ebico rate for my area is 15.75 pence but southerns own rate is 12.016, even key meters are cheaper than ebico, my bills rose over the last two years and was consistently asking southern why, yet not once did they say the rate was expensive over 25% more, i feel let down as even though you are with ebico, the bills come from southern and it says you are on the best tariff, yet clearly you are not. I urge ANYONE that is using ebico to check the rates and if you are in the north west you can save over 30% by simply going elsewhere. i still can believe i paid 25% more in the last years even though i asked why my bills are so high BUYER BEWARE

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i moved from sse in October 2012 and went to ebico. what a mistake that was. my gas bill doubled in price and my electric went up by £30. ebico will be putting a standing charge on you in july 2013 so move now to cheaper priced caped prices rather then try this rip off company. legalized theft on a massive scale so please take note and dont make the same mistake. ebico is controlled by another company called sse and i have had nothing but problems with these scum bag thieves. the only good thing that come out of all this was i moved. sse will be putting there prices up again in july 2013 so avoid them at all costs

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Switched to EbiCo approx 5-6yrs ago & am totally satisfied with the service that I have received. Recently went to comparison sites (again) to find that the cheapest provider will actually cost me an additional £9.50 p.a. & that is taking into account of the forcasted usage for the next year, also taking into consideration that I am on pre-pay at no extra cost compared to my searching for companies & NOT being on a pre-pay meter. Will not be moving & urge others to seriously consider a move to them.

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Absolutely terrible service, we have been left with no gas for over a week with lies told by their customer service telling us they will get back to us and they never do even telling us someone was coming out but no one bothered, we have two year olds who were freezing and dirty, quick to take your money but not quick sorting out their faulty meters taking our money with it... we will be switching elsewhere a.s.a.p....

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I've been with EBICo for my gas and electricity for a couple of years now and have always found them perfectly adequate and easy to use. There is a flat rate with no standing charge, and all things considered the prices are very competitive. I've always found them to be simple, honest and ethical unlike some other providers that I have used.

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