I am really pleased at the speedy and efficient service from ordering my dyson 25online to receiving it less than 24 hours later. The confirmation email was reassuring the dyson arrived at midday leaving me free for the rest of the day. it was the good reviews of other customers which helped me make a decision out of the overwhelming amount of choices. Thank you! I do not normally do this sort of thing but am grateful for the amount of stress this has avoided in our busy lives.

Ordered a fridge freezer. Received confirmation of order. Received email and text for 3 hour time slot. Goods arrived with no problem - actually a bit earlier but this suited me! Fantastic service and friendly delivery guys! Highly recommended.

I purchased a fridge freezer, as promised Electrical 123 sent me an email and text the day before my chosen delivery date to confirm allocated delivery slot. Arrived within 30mins of time allocated. Goods unpacked automatically without having to ask and put in kitchen space I allocated. Delivery guys very friendly and professional. Would definately recommend/use this site again. A real 5 star customer service!

I ordered the integrated SMEG dishwasher from Electrical 123 as they offered it at the cheapest price and did not charge extra for delivery. The customer service was excellent, everything was confirmed over email including the delivery date and time slot. The delivery was on time and the delivery men were very pleasant and professional. I wuld definately use Electrical 123 again.

Ordered a surround system from them. First one was faulty and took them 10days to supply new one. Second one came badly damaged and they offered a measly £20 discount for a huge dent on the decoder. Then when they finally agreed to pay the difference for me to get it from another retailer, i had to wait 2 weeks for a refund which even then they gave me £100 less and all they could say again and again is I AM SOORY BUT NO-ONE HAS FOLLOWED IT UP. They are useless at responding to complaints and even worse at answering the customer services line, obviously because they have taken my money just like that but delay as much as possible to give it back. I wouldn't waste my time here, I got the worst service ever and would rate them a below 1 star if I could.

Ordered a washing machine over the internet but my payment didn't go through. Was able to call customer services the next day and they processed the payment. (A common occurance apparently) Was given an approximate delivery time on the delivery day but halfway through the time slot (8:55-11:25)someone called me to say the delivery was going to be later than expected and I was given a new time slot of 1:30-4:00. The washing machine arrived at 1:45. I did have to request the delivery driver remove the packaging so I could inspect the item, as per their own terms and conditions of delivery, I think they were hoping I would sign for it and unpack it myself...

Super fast delivery! LCD TV arrived next day . Just perfect!