Commenting on the Fuel Poverty Advisory Group report, Scott Byrom, utilities manager at price comparison site moneysupermarket.com, said:
"There is no doubt that despite a round of price cuts from the 'Big Six' this year, bill payers are still reeling from unprecedented price hikes in 2008, 47 per cent for gas and 28 per cent for electricity, and with only 0.11 per cent of the UK's energy giants turnover spent on social tariffs and helping those in the poorest households*, it is high time more is done to help the most vulnerable customers.
"At present, social tariffs, aimed at the four million British households in fuel poverty, wildly vary between the energy providers and don't always seem to offer the best value with better deals found online. This needs to be addressed first and foremost to ensure immediate help is given to those who need it most.
"I advise vulnerable customers struggling to pay their energy bills to be proactive and contact their energy supplier to see what options are available with regards to reducing their energy bills. Likewise, energy suppliers need to ensure adequate support is readily available and help is delivered efficiently."
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Emma Morris - PR Manager (Travel & Shopping)Travelsupermarket.comMoneysupermarket Shopping07775 94168901244 220671emma.morris@moneysupermarket.com
Ian WilliamsDirector of Communications07515 32967101244 665793ian.williams@moneysupermarket.com
Clare FrancisSite Editor07595 06781801244 220650clare.francis@moneysupermarket.com
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