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James Parker, broadband manager at moneysupermarket.com, said: "It was only two weeks ago that BT rewarded its customers with free calls to 0870 and 0845 numbers, but what they give with one hand they take with the other.
"This also affects the millions who just use BT for a line to access the internet via another provider. Our research* has shown 87 per cent of people have not switched broadband in the last 12 months and as a result could be missing out on the reductions most major providers have been offering. If people are worried about the increased costs they should look around for a new deal."
-ends-
Notes to editors*Opinium Research carried out an online poll of 2,068 British adults between Friday 28th November and Tuesday 2nd December. www.opinium.co.uk
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Kimberley Southern - PR OfficerMobiles and broadbandPaaleads.com/mortgage tradeProtection insurance078723 7954801244 370319Kimberley.southern@moneysupermarket.com
Nicola Parry - PR OfficerInsurance and utilities078723 7954901244 370318Nicola.parry@moneysupermarket.com
Emma Morris - Consumer PR ManagerTravelsupermarket.comMoneysupermarket Shopping07775 94168901244 220671Emma.morris@moneysupermarket.com
Ian WilliamsDirector of PR and Communications07515 32967101244 665793Ian.williams@moneysupermarket.com
Clare FrancisSite Editor07595 06781801244 220650Clare.francis@moneysupermarket.com
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