Our customer promise

 

• Best price
• Most comprehensive
• Clear & impartial
• Trustworthy
• Supportive

Simon Nixon, Founder

We promise to provide the best price

• We are committed to finding you the best possible price.
• We work with companies to negotiate special offers and exclusive benefits that you won't find on other comparison sites.
• You won't get a better price for the same product by going direct to the company's website.

We promise to be most comprehensive

• We compare products from more companies than other comparison sites to ensure that we remain the most comprehensive. 
• To ensure we are always the most comprehensive, we display products in our results tables even if the company does not pay us to appear.
• If a well known company does not appear on our site, we will tell you who they are and why they don't appear.

We promise to be clear and impartial

• All the products in our full search results tables are displayed in a completely unbiased manner.
• We don't add fees or commissions on to the prices we compare.
• There may be times when another site compares more companies than us on a particular product, perhaps because of market changes or technical issues. You'll be able to see this and know that we are working hard to fix it.

We promise to be trustworthy

• We never use your data to make unwanted sales calls or send you spam email.
• We never pass your personal information to third parties unless you give us permission to do so.
• Even if you choose to receive additional information from us, you can opt out at any time. 

We promise to be supportive

• You can use our community forum to get information and help from other customers and our experts.
• You can read the opinions and previous experiences of other customers to help you decide which products are right for you.
• If you need further help or support, you can contact our sales advisors, customer services agents or use our 'ask the expert' online service.