Prior to TalkTalk's 'free broadband' offer in 2006, broadband was comparatively expensive with many internet users remaining on dial-up. However, the free broadband deal prompted thousands of surfers to make their move - so many in fact, that TalkTalk, part of the Carphone Warehouse group, struggled to cope with the level of interest and services suffered as a result.
Now however, TalkTalk has re-established itself. It has won back customers by earning recognition for the quality of its service and it remains one of the cheapest providers around.
- Its deals are based on users moving their phone services over to the company. If you do that, then the TalkTalk broadband is 'free'.
Who is Talk Talk broadband ideal for?
The choice with TalkTalk is not based on broadband - both deals are the same from a broadband perspective. Instead, choosing a TalkTalk package should be based on your phone usage with Talk International Anytime slightly more expensive based as you can make calls all day long for the fixed fee. Plus landline calls are also free between TalkTalk customers at any time.
What do you need?
- You must have a BT landline - it is not available to cable customers.
- You will need a USB modem or router - a free wired modem is available with the TalkTalk packages and a wireless router can be bought from the company at £20.
- PC users will need Windows 98 or higher, while Mac users require 8/9 or higher or Mac OSX.
What else does Talk Talk have to offer?
You can have your wireless router set up by the Geek Squad for a cost of just £9.99 - a welcome boost for anyone who is uncomfortable with computers.
There is also a 30day trial offer meaning that you can simply cancel your chosen package if you are not happy with it as long as you do so within 30 days.
This certainly removes the element of risk from signing up to a TalkTalk contract. TalkTalk has responded favourably to criticism of its service after the explosion of interest surrounding its free broadband offer in 2006. Many customers who were perhaps frustrated with the company at that point should feel encouraged to give the provider another chance after it scooped a number of industry awards and with its 30day trial offer effectively giving you a 'get-out' clause if you're not happy.
This is a welcome reassurance from a provider that is battling back with excellent deals and good service.
